Preliminary Information Form

Pre-information form

Subject

The subject of this Preliminary Information Forum (“Form”) is the Law on the Protection of the Consumer No. 6502 – Regulation on Distance Contracts, regarding the sale and delivery of the service sold by the SELLER to the BUYER, the qualifications and sales price of which are specified below. .2014/29188) covers the rights and obligations of the parties. By accepting this Form, the BUYER accepts in advance that he will be under the obligation to pay the sales price of the contracted products and additional fees, if any, such as taxes, and that he has been informed about it.

Seller Information

Title: Sunpa Orman Ürünleri (hereinafter referred to as the "SELLER")
Address: Organize Industrial Zone 30. Cad. No:24/B Kayseri / TURKEY
Mersis No: 0784009893300012
Phone: +90 352 322 25 05-06
Email: info@sunpa.com.tr

Receiver Informations

The buyer is the person who makes purchases from the website with the domain code [sunpa.com.tr], which is the internet address of the sunpa.com.tr Company. Invoice and contact information is based on the address and contact information provided by the buyer. (hereinafter briefly referred to as "BUYER")

Contractual Product Information

All basic features of the contracted products such as information, technical features and qualifications, and sales price including taxes are available on the SELLER's website and promotional brochures.

The prices listed and announced both on the website and in the promotional brochure are the sales price. Advertised prices and promises are valid until they are updated and changed. Prices announced for a period of time are valid until the end of the specified period.

Payments will be made over the [sunpa.com.tr] site with a credit card via virtual pos. In case of additional costs, these costs will be invoiced to the Buyer.

General Provisions

Before the Distance Sales Contract, the BUYER accepts, declares and undertakes that he has read the preliminary information about the basic qualities, sales price and payment method of the goods subject to the contract on the website of the SELLER, has been informed, and has given the necessary confirmation in the electronic environment.
The SELLER undertakes to provide the contracted service completely and in accordance with the qualifications specified in the contract, to carry out the work within the principles of accuracy and honesty with the information and documents required by the work, in accordance with the legal regulations and standards, free from all kinds of defects, to protect and increase the service quality, to protect and increase the service quality during the performance of the work. accepts, declares and undertakes to show the necessary care and attention, to act with prudence and foresight.
If the SELLER does not fulfill its contractual obligations in the event that it becomes impossible to deliver the products subject to the contract as specified in the contract, it will notify the BUYER in writing within 3 days from the date of learning, and the total price within 14 days.
It accepts, declares and undertakes that it will return it to the BUYER.
The BUYER accepts, declares and undertakes that he will confirm the Preliminary Information Form electronically in order to receive the contractual service, and that in case the contract price is not paid and/or canceled in the bank records for any reason, the SELLER's obligation to deliver the contracted products will end.
If the SELLER cannot perform the contractual goods due to force majeure, such as unforeseen and preventive and/or delaying weather conditions, interruption of transportation, fire, earthquake, flood, etc.
It accepts, declares and undertakes that it will notify the BUYER. The BUYER also has the right to demand from the BUYER to delay the delivery of the goods on time until the reason for delay disappears.
The BUYER has the right to withdraw within 14 (fourteen) days from the date of establishment of the contract. According to the Regulation, if the packaging is opened for disposable products or products that are prepared in line with the BUYER's request or clearly personal needs and that are not suitable for return, it is not possible to return them. The BUYER may use its right of withdrawal provided that the SELLER is notified in writing and may reject the goods. The costs arising from the use of the right of withdrawal belong to the BUYER. By accepting this contract, the BUYER accepts in advance that he has been informed about the right of withdrawal. The notice of withdrawal shall be made to the address specified in article 2 of this contract, via e-mail or letter.
In cases where the BUYER uses his right of withdrawal or if the service subject to the order cannot be provided for various reasons, the refund procedure to the credit card is stated below if the shopping is made with a credit card and in installments:
If the BUYER has purchased the service in installments, the Bank that issued the credit card he used makes the repayment to the BUYER in installments in the same way. The installment amounts paid by the BUYER until the cancellation of the sale, if the return date and the card's account cut-off dates do not coincide, one (1) refund will be reflected on the card each month, and the BUYER will pay the installments before the return, after the end of the installments of the sale, for another month equal to the number of installments he has paid before the return. receivables and will be deducted from existing debts. In case of the return of the goods purchased with a card, the SELLER cannot make a cash payment to the BUYER in accordance with the contract it has made with the Bank. In the case of a return, the SELLER will make the refund via the relevant software, and since the SELLER is obliged to pay the relevant amount to the Bank in cash or as a deduction, the BUYER cannot be paid in cash in accordance with the procedure we have explained above. The refund to the credit card will be made by the Bank within the framework of the above procedure after the SELLER pays the amount to the Bank at once. The BUYER undertakes that he has read and accepted this procedure.
In case the payment is made by credit card or a similar payment card, the BUYER may request the cancellation of the payment transaction on the grounds that the card was used against his will and illegally. In this case, the card issuer returns the payment amount to the BUYER within 10 days from the notification of the objection.

Billing Information

Name, Surname/Title: Sunpa Orman Ürünleri

Address: Organize Industrial Zone 30. Cad. No:24/B Kayseri / TURKEY

Mersis No: 0784009893300012

Phone: +90 352 322 25 05-06

Email: info@sunpa.com.tr